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Bridging the gap between public sector and innovators

Back to basics

Published on: 26/08/2026 News

Author: Bruno Nunes

With 233 startups and SMEs registered from 37 countries, the GovTech4All Startup Bootcamp demonstrated the value of aligning the interests of innovators, public administrations and European institutions - and translating that alignment into a practical journey from learning to opportunity. 

Europe’s diversity has always been one of its greatest strengths. Across Europe, startups and SMEs are developing technologies that could make public services more accessible, efficient, sustainable and responsive. 

However, many promising companies still encounter significant barriers when trying to work with the public sector or expand their business across European borders. The obstacle is not a lack of talent or ambition. It might be because of geographical friction. 

Each new geography can bring different regulations, procurement rules, administrative structures and decision-making processes. For a startup, scaling across Europe can therefore feel like travelling with too much “luggage”: every border adds another set of requirements to understand and more “luggage” needs to be carried. 

Public administrations and startups also operate in different settings. Public administrations are accountable for public funds, essential services, accessibility, security and regulatory compliance. Startups are designed to experiment, iterate and move quickly. Leanniness and efficiency at its core. 

The challenge is not that one side is right and the other is wrong. The challenge is creating the conditions in which they can understand each other, manage risk and work towards a shared result. 

Europe needs alignment of incentives: back to basics 

Before creating another platform, funding mechanism or event it can be useful to return to three basic questions: what is the mission of the project, who are the stakeholders involved and what does each of these want? 

The mission is simple. To accelerate public sector innovation in Europe. There are three main stakeholders: the European public administrations, the European startups and SMEs and the European Commission. 

Public administrations need reliable solutions to real problems, responsible use of public resources and better outcomes for citizens. Startups and SMEs need customers, revenue and opportunities to scale their businesses. At European level, the objective is to strengthen public services and competitiveness while enabling successful digital solutions to be reused and scaled across borders. 

When these interests overlap, a triple-win formula becomes evident: companies gain a meaningful market opportunity, public administrations gain access to innovative problem solvers and citizens benefit from better public services. 

A more interoperable Europe needs systems that can communicate and exchange information across borders. But it also needs practical models that allow public institutions and innovative companies to find one another, establish trust and collaborate effectively. 

This was the logic at the heart of the GovTech4All Startup Bootcamp. 

The GovTech4All Startup Bootcamp 

The GovTech4All Startup Bootcamp was designed as a practical gateway for European startups and SMEs into the GovTech market. It brought together European public administrations, GovTech organisations, startups, SMEs and other ecosystem actors to accelerate digital transformation in the public sector.  

The Bootcamp was free, delivered online and open to anyone interested in exploring the GovTech market. Delivered in three online sessions in April and May of 2026, the program aimed to help EU startups and SMEs understand the GovTech market, design an effective Business-to-Government or B2G strategy and access paid pilot opportunities connected to real public-sector challenges. European public administrations presented concrete needs, allowing innovators to understand the context behind each challenge and explore a potential route towards a paid pilot. 

The GovTech4All Startup Bootcamp Journey  

Each session was constituted by two key parts: Learning (featuring an expert-led session on a specific aspect of working with the public sector) and GovTech challenges demos (European municipalities shared a pressing internal challenge, looking for innovators to propose solutions). Recordings of the sessions are available through the links below. 

Session 1: Apr 16 | 10:00–12:00 CET 

  1. Part 1 - Learning: Understanding the GovTech Market with Kamila Gasinska GovTech Expert at The Lisbon Council. What GovTech means in practice, how public administrations make decisions and how startups can create value for the public sector.  
  2. Part 2 - GovTech challenges demo:   
    1. Market intelligence: Catalan Tourism Agency (Generalitat de Catalunya, CTTI), Spain.  
    2. Smart solar energy management: Madrid Digital Office (Madrid City Council) and the Polytechnic University of Madrid (UPM), Spain. 
    3. Wildlife monitoring: Las Rozas City Council, Spain.   
    4. Citizen information and feedback loops: Sundsvall Municipality   
    5. Emergency Civil Protection: Vilnius City Municipality, Lithuania (in partnership with Tauragé, Iauliai and Ignalina municipalities). 

Session 2: Apr 23 | 10:00–12:00 CET 

  1. Part 1 - Learning: Designing a B2G Strategy with Sofía Silva Carballido, Growth Lead at Gobe Studio. How to identify and segment public-sector customers, understand government sales cycles and build a winning GovTech Commercial Proposal.  
  2. Part 2 - GovTech challenges demos:  
    1. Civil protection - digital crisis logging and audit trail: Municipality of Athens (in partnership with the municipalities of Trikala, Chalkis and Heraklion), Greece. 
    2. AI for Geospatial Analysis and Decision Support in Building Supervision: Sundsvall Municipality, Sweden (in partnership with the municipalities of Sigtuna, Mora and Nacka). 

Session 3: May 27 | 10:00–12:00 CET 

  1. Part 1 - Learning: Real-world lessons from successful startup-public sector collaborations in the Netherlands, Spain and Portugal. Rewatch the cases presentation: 
    1. Case 1: Province of Zuid-Holland, Netherlands x UTF.ai 
    2. Case 2: Generalitat de Catalunya, Spain x Brisa 
    3. Case 3: CP - Comboios de Portugal x Enterprise Bot  
  2. Part 2 - GovTech challenges demos:  
    1. Improved Accessibility Assistant: Municipality of Komotini, Greece. 
    2. Citizen Request Management and Coordination: Santa Luċija Local Council, Malta (in partnership with Dingli, Swieqi and Fgura Local Councils). 
    3. Improved Accessibility Assistant: Municipality of Örnsköldsvik, Sweden. 

The challenge demonstrations were designed as the first step towards the formal procurement process. After each presentation, startups and SMEs could express their interest in one or more challenges, pre-apply by completing an online form to be notified when the related procurement procedures opened. Their details were then added to a notification list, ensuring that they would receive an email when the relevant procurement opened and could proceed to the formal application stage. The form was therefore not an application in itself, but a practical bridge between discovering a public-sector need during the Bootcamp and acting on the resulting market opportunity. 

The results at a glance 

The Bootcamp achieved broad European reach and translated that reach into concrete engagement with public-sector challenges: 

  • European and Global reach: 233 startups and SMEs registered from 37 countries. 
  • Participation: 114 participants and 69 startups and SMEs took part across the three-session series on average. 
  • Engagement to procurement: 10 public-sector challenges were presented, and 89 startups and SMEs expressed their interest and pre-applied to one or more challenges. 
Figure 1: Participans across the three sessions per organisation type

Ten challenges, ten pathways to public sector innovation  

The table below presents the ten public-sector challenges and their procurement status. Follow the link provided for each challenge to learn more and view the corresponding presentation. 

Public-sector organisation Challenge topic Challenge Demo date Procurement status
Sundsvall Municipality, Sweden Service Request How can we use technology to provide proactive information and feedback before, during and after a citizen reports a problem in a public place? (Interoperable Europe Portal - Service Request Challenge)  16/04/2026  Procurement closed on 26/05/2026. 
Catalan Tourism Board, Spain Market Intelligence How might we help the Catalan Tourism Board connect tourism supply and demand to drive new B2B business opportunities? (Interoperable Europe Portal - Market Intelligence Challenge)  16/04/2026  Procurement to be launched. 
Madrid Digital Office and Universidad Politécnica de Madrid, Spain Energy Efficiency Smart Management of the Solar Energy Generated at the Polytechnic University of Madrid. (Interoperable Europe Portal - Energy Efficiency Challenge)  16/04/2026  Procurement to be launched. 
Health Department of Las Rozas City Council, Spain Fauna Monitoring and Population Control How might we improve the monitoring and population control of wild boars in Las Rozas? (Interoperable Europe Portal - Fauna Monitoring and Population Control Challenge)  16/04/2026  Procurement to be launched. 
Vilnius City Municipality Administration, Lithuania AI-assisted Civil Protection and Emergency Telephone Consulations How might we improve access to critical civil protection information for residents - especially those who do not use mobile apps - so that they can receive clear, timely guidance by phone during emergencies? (Interoperable Europe Portal - AI‑assisted civil protection and emergency telephone consultations Challenge)  16/04/2026 Procurement to be launched
Sundsvall Municipality, Sweden AI for Geospatial Analysis and Decision Support in Buildning Supervision How might we leverage AI to compile and analyse geospatial data and information from multiple sources, so that case officers can make faster, well-informed decisions, and stakeholders can more easily understand the underlying data?  (Interoperable Europe Portal - AI for Geospatial Analysis and Decision Support in Building Supervision Challenge)  23/04/2026  Procurement closed on 7/06/2026. 
Municipality of Athens, Greece Civil Protection: Digital Crisis Logging and Audit Trail How might we automatically log decisions on real-time civil emergency events so that Civil Protection servants can easily trace and learn from them? (Interoperable Europe Portal - Civil Protection: Digital Crisis Logging and Audit Trail Challenge)  23/04/202 Procurement to be launched. 
Santa Luċija Local Council, Malta  Citizen Request Management and Coordination How might we help local councils efficiently manage high‑volume, multi‑channel citizen requests, so that citizens receive clear, consistent status updates and issues are resolved faster? (Interoperable Europe Portal - Citizen Request Management and Coordination Challenge)  20/05/2026  Procurement to be launched.
Municipality of Komotini, Greece Improved Accessibility Assistant How might we design a scalable and user-centered digital platform that helps people with disabilities navigate their environment by mapping accessibility gaps and barriers, while also generating reusable insights for local and regional authorities?  (Interoperable Europe Portal - Improved Accessibili 20/05/2026  Procurement to be launched
Örnsköldsviks Municipality, Sweden Improved Accessibility Map

How might we design a scalable and user-centered digital platform that helps people with disabilities navigate their environment by mapping accessibility gaps and barriers, while also generating reusable insights for local and regional authorities?  
(Interoperable Europe Portal - Improved

20/05/2026 Procurement to be launched. 

For the challenges whose procurement procedures have not yet been launched, interested startups and SMEs can register their interest through the online form. Registered organisations will be notified by email when the relevant procurement opportunity opens. 

Why did the Bootcamp attract so many innovators?   

An easily accessible learning journey 
The sessions were free and delivered online, allowing innovators from different countries and stages of maturity to participate.  

The 2 hour each three-session format provided enough depth to be valuable without creating an excessive time commitment.  

Companies did not need previous GovTech experience. The Bootcamp was relevant both to startups beginning to explore the public sector and to more mature businesses with pilot-ready solutions. 

Strong value proposition for startups and SMEs: from learning to market access 
Although the public sector represents a significant potential market, startups often struggle to find the right entry point, identify the relevant buyer, understand the need behind a challenge and navigate administrative and procurement processes. By bringing challenge owners directly into the sessions, the Bootcamp helped reduce these barriers: startups and SMEs heard about each problem from the public administration experiencing it, understood the outcomes being sought, assessed whether their solutions were a good fit and gained practical insight into how to position them for potential collaboration. 

Public administrations, in turn, gained a channel to communicate their needs and engage with innovative companies beyond their established supplier networks, increasing the likelihood of receiving relevant and well-informed proposals. 

Furthermore, rather than separating training from opportunity, it brought both together in a single journey, therefore creating a clear progression: Understand the market. Develop a strategy. Meet challenge owners. Access and seize the opportunity. 

European reach through consortium activation and involving the correct stakeholders 
Communication also played a central role in the Bootcamp’s success. LinkedIn and other digital channels helped promote the programme across Europe, but its reach depended equally on the GovTech4All consortium. Partners activated their national, regional and sector-specific networks, acting as trusted gateways to innovators in their ecosystems. This combination gave the programme both European scale and local credibility. 

Beyond reach, the Bootcamp’s value depended on involving and preparing the correct stakeholders. Municipalities and other public administrations were supported in presenting clear, concrete challenges; expert speakers provided practical guidance on the GovTech market and B2G strategies; selected success cases demonstrated how startup–public sector collaboration can work in practice; and relevant startups and SMEs were brought into the conversation.  

A strategy that can be replicated

The main lesson from the Bootcamp is not the webinar format itself, but the incentives model behind it. It reduced the distance between two groups that often struggle to engage with one another: innovative companies looking for customers and public administrations looking for new solutions. 

It also brought together three elements that are often addressed separately: preparing innovators for the public-sector market, enabling direct interaction between potential suppliers and buyers, and mobilising an ecosystem to support participation. 

This approach can be adapted to different sectors and national contexts because it focuses on reducing uncertainty for both sides. Innovators gain a better understanding of how to engage with public administrations, while public buyers gain access to a broader and better-prepared pool of potential solution providers. 

The format may change, but the underlying principle remains the same: reduce friction, build trust and make the next step clear. 

Europe already has innovators. Public administrations already have challenges worth solving. When the right stakeholders are brought together, their incentives are aligned and the next step is concrete, collaboration becomes much more likely. 

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