Hi,
We are close to launch our first survey with IPM.
However, we have a problem with our IPM server now. It seems that we cannot send the invitations.
When clicking on the email button to send the invitation (in fact to go to the email edition page according to the documentation), the standard error message appears.
The problem seems to be related to the java class "getInvitationAttendees".
Do you have an idea of what the problem could be?
Regards,
Yannick
Attached the invitation management page where the "send invitations" button is located, the returned error page, and the ipm2.log log file indicating the error. Hope that can help.
Component
MiscellaneousCategory
support
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Some investigations at our side pointed out that the problem may be located in the class getInvitationAttendees of InvitationsGenerator.java.
Indeed, it seems that at the line 702 invitation.getFormShortName(); returns NULL, so no form shortname. But a shortname was configured for this form.
Regards,
Yannick