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IMAPS (ex Interoperability maturity Model)

Interoperability Maturity Assessment of a Public Service (IMAPS)

This action has developed the IMAPS to provide public administrations insight into two key aspects of their interoperability performance: The current interoperability maturity level of a Digital Public Service; Improvement priorities to reach the next level of interoperability maturity. Learn more.

Title:  IMAPS User Guide 

 

Material characteristics:

  • Level of specialisation: Basic
  • Interaction: Self-learning
  • Learning activities: Reading&Practice
  • Material type: Manual
  • Target Audience: Specific civil servants
  • Teaching medium: Digital
  • Time of publication: 2016-2023 (Interoperable Europe former ISA²)

Description: 

This document provides the guidelines and definitions for using IMAPS in order to assess and improve the interoperability maturity of a digital public service. The following elements are explained from a user perspective:

  • IMAPS concepts
  • IMAPS objectives
  • IMAPS recommendations 
  • IMAPS maturity levels, service areas and interoperability attributes
  • Structure of the IMAPS questionnaire and scoring method.
  • Release version: v2.2.0

Title: IMAPS Online Questionnaire 

 

Material characteristics:

  • Level of specialisation: Intermediate
  • Interaction: Self-learning
  • Learning activities: Reading&Practice
  • Material type: Papers/Publications
  • Target Audience: Specific civil servants
  • Teaching medium: Digital
  • Time of publication: 2016-2023 (Interoperable Europe former ISA²)

Description: 

The IMAPS questionnaire is an online self-assessment tool which allows public service owners to evaluate key interoperability aspects of their digital public service. After filling in the online questionnaire, the respondent receives a report with assessment results, an interoperability maturity score and recommendations on how to improve the interoperability maturity of the digital public service.

Title: IMAPS Value Proposition

 

Material characteristics:

  • Level of specialisation: Intermediate
  • Interaction: Self-learning
  • Learning activities: Reading&Practice
  • Material type: Poste/Leaflet
  • Target Audience: Specific civil servants
  • Teaching medium: Digital
  • Time of publication: 2016-2023 (Interoperable Europe fomer ISA²)

Description: This document presents the conceptual model, key features and expected benefits of the IMAPS solution from a user perspective.

Title: IMAPS User journey

 

Material characteristics:

  • Level of specialisation: Intermediate
  • Interaction: Self-learning
  • Learning activities: Reading&Practice
  • Material type: Poster/Leaflet
  • Target Audience: Specific civil servants
  • Teaching medium: Digital
  • Time of publication: 2016-2023 (Interoperable Europe former ISA²)

Description: This user journey is the illustration of a “user journey”, presenting the overall assessment process that starts from IMAPS and leads to its specialisations which provide complementary insights to IMAPS on the legal, organisational, semantic and technical interoperability maturity of a digital public service. It gives more context and explanation to the end-user on how the IMAPS Specialisations surveys can be used, what to expect from the assessments, as well as what is their connection to the IMAPS survey.

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