Catalogue of Services
This action’s objective is to enhance the interoperability and the exchange of information about public services within and across EU countries and at the European level. This action will provide some harmonisation of national and European service catalogues that will help European public administrations to understand what is available in other countries and also to access some common tools and data models to describe public services in an interoperable manner. Learn more.
Title: Report on APIs for CPSV-AP based Catalogue of Services |
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Description: The report covers topics such as Using APIS to automate data schange, preparing for the API journey, analysis on the suage of API for public services, and ensuring data quality when exchaning linked data. |
Title: Report on Architecture for public service chatbots |
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Description: The report covers topics such as the ened for a chatbot (searching for public services), scope f the chatbot, building upon, thinking about user interactions, governance, sat views, recommendations and next steps. |
Title: Report on European taxonomy for public services. |
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Description: The report covers topics such as why building a taxonomy of public services, what taxonomy to build for this purpose, how to build a taxonomy fo public services, the taxonomy and next steps. |
Title: Presentation on ISA Action on Catalogue of Services |
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Description: Conference presentation on the common vocabulary for linking-up and exchanging information about public services. |
Title: Catalogue of Services |
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Description: Video which gives the overview of the action: its purpose and results. |
Title: Webinar on Catalogue of Sevices |
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Description: Material from the Webinar containing: Taxonomy of public services; Feasibility study on the modelling of the processes of delivering for public services; Analysis and modelling of proactive services; Change management of CPSV -AP. |
Title: Harmonising national and European service catalogues and implementing a pilot |
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Description: Short presentation explaining the project, challenges and CPSV-AP |
Title: Guidelines on how to build catalogues of public services at one-stop-shop portals and improve user experience |
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Description: This document aims to provide guidelines on how to build Catalogues of public services on one-stop-shop portals, improve user experience and establish easyto-use searching facilities to display and present the public service information and catalogues of public services in a user-centric way. |
Title: Catalogue of Services - introductory |
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Description: Summary of the results of the project. |
Title: Video on the Catalogue of Services webinar on Single Digital Gateway common data model |
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Description: This video provides information on the catalogue of Services is an ISA² action that aims to analyse obstacles, benefits and feasibility of developing a catalogue of public services at the national and European level. |
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