Presentation of the real examples using internet to review the key concepts related to digital public services. Focus will be in the managerial aspects of digital public services and the attendant should participate actively in the session be either responding to the questions of the lecturer and/or asking questions.
Agenda:
- Public Administrations and Public Services (sources of information)
- Digitalization of public services in the EU (sources of information). How do we bench,ark?
- The Public Policy Implementation approach. How do we prioritize?
- Interoperability value chain in digital public services. How do we create value?
- Enterprise Architecture Frameworks. What do we use?
- European Interoperability Reference Architecture.
- Use Cases
- Key interoperability enablers
- Other.
Sources of information in digital public services.
| Moderator |
| Raul M Abril |