Here below you can find the details of the European Interoperability Framework (EIF), which gives specific guidance on how to set up interoperable digital public services. The EIF provides 47 recommendations, which are organised around three main pillars presented here below: 

• The 12 principles that should guide policy-makers in their pursuit of interoperability; 
• The interoperability layers which present different aspects of interoperability that should be addressed in the design of European public services; 
• The conceptual model which aims at designing and delivering integrated public services. 

Table of contents

1. Introduction

• 1.1 Definitions
• 1.2 The EIF's purpose and legal framework
• 1.3 Scope, readership and usage of the EIF

2. Underlying principles of European public services

• 2.1 Introduction
• 2.2 Underlying principle 1: subsidiarity and proportionality
• 2.3 Underlying principle 2: openness
• 2.4 Underlying principle 3: transparency
• 2.5 Underlying principle 4: reusability
• 2.6 Underlying principle 5: technological neutrality and data portability
• 2.7 Underlying principle 6: user-centricity
• 2.8 Underlying principle 7: inclusion and accessibility
• 2.9 Underlying principle 8: security and privacy
• 2.10 Underlying principle 9: multilingualism
• 2.11 Underlying principle 10: administrative simplification
• 2.12 Underlying principle 11: preservation of information
• 2.13 Underlying principle 12 assessment of effectiveness and efficiency

3. Interoperability layers

• 3.1 Interoperability governance
• 3.2 Integrated public service governance
• 3.3 Legal interoperability
• 3.4 Organisational interoperability
• 3.5 Semantic interoperability
• 3.6 Technical interoperability

4. The conceptual model for integrated public services provision

• 4.1 Introduction
• 4.2 Model overview
• 4.3 Basic components

5. Conclusion

6. Annex

• 6.1 Abbreviations

References