Peer-learning policy briefs are a new initiative carried out by the Interoperable Europe Academy aimed at fostering the improvement of digital government policy implementation instruments through exchange of experience, innovative approaches, and capacity building.
The goal is to provide information on a series of solutions and how these help solving some of the challenges encountered by local, regional and national public administrations, identifying and emphasising transferable aspects. This, to foster learning from good practice examples and supporting the re-use of solutions between Member States' public administrations.
Below, you can explore our published policy briefs.
The Policy Briefs
This policy brief focuses on Digitale Balie, a digital service counter solution developed during the COVID-19 pandemic by the municipality of Rotterdam to deliver essential public services via video call. Drafted in consultation with the team behind the solution, this brief provides guidance on how to develop and implement a digital counter solution like Digitale Balie. It highlights key steps and challenges municipalities may encounter, the results that can be achieved, and key lessons learnt from Digitale Balie to consider. Each part is supported by insights into how Digitale Balie approached the implementation and management of such a project.
And more to come...
Why should experts get involved?
Help other public administrations solve their daily challenges and enhance their operational efficiency
Gain recognition from the Interoperable Europe Academy’s stakeholders for their expertise in interoperability and digital government
Contribute to the achievement of the future Interoperable Europe Agenda and the practical implementation of the Interoperable Europe Act
Network and exchange with other digital government and interoperability experts in the EU beyond the publication of the policy briefs
How should experts get involved?
If you want to collaborate, reach out via email to iop-academy@ec.europa.eu!