Description (short summary): The Health Consumer Powerhouse (HCP) has become a centre for visions and action promoting consumer-related healthcare in Europe. “Tomorrow’s health consumer will not accept any traditional borders”, it was declared in last year’s report; the “Commission proposal for a Directive for patients rights at Cross border care” is in this way being an excellent example of this trend. In order to become a powerful actor, building the necessary reform pressure from below, the consumer needs access to knowledge to compare health policies, consumer services and quality outcomes. The Euro Health Consumer Indexes are efforts to provide healthcare consumers with such tools.

Number of pages: 67

ISBN Number: 978-91-977879-1-8

Description of license: © Health Consumer Powerhouse AB, 2009

Nature of documentation: Independent reports and studies