✍️This section presents testimonials to showcase challenges faced by European administrations, and the implementation of successful technological solutions to improve public services delivery or internal operations.
Click on the buttons below to see the stories published per each category!
Artificial intelligence
Read and get inspired by stories on the adoption of Artificial Intelligence (Machine Learning, Natural Language Processing, Computer vision, among others) adopted by European public organisations.
How the Norwegian Labour and Welfare Administration sped up employment services through a rule-based algorithm
Viogen 5.0: discovering Spain’s risk assessment system of gender-based violence
How the Italian Social Security and Welfare Administration (INPS) used artificial intelligence to streamline the sorting of certified emails (CEs)
Speeding up judicial proceedings with Transkit, an AI-based tool that transcribes trials
Standardising references in EU procurement contracts with the help of AI
GenAI
Read and get inspired by stories on the adoption of Generative AI (Large Language Models etc.) adopted by European public organisations.
Parla: Improving Access to Berlin’s Public Documentation through GenAI
Deliberations at scale in Eindhoven: fostering citizens’ participation with generative AI
Open-source AI for Bulgaria: INSAIT’s BgGPT can foster public and private sector innovation
Breaking down barriers: Catalonia’s AI-powered legal texts summarisation tool
GENAI4LEX-B: AI-powered legislative support in the Italian Chamber of Deputies
A Day in Dublin: an AI-powered itinerary planner for personalised tourist experiences
Helsinki pilots responsible Generative AI: Exploring the introduction of AI-powered tools to enhance employee’s wellbeing and work
“EMi emprego intellixente”, AI at the service of public employment services in Galicia (Spain)
Blockchain
Read and get inspired by stories on the adoption of Blockchain adopted by European public organisations.
Other emerging technologies
Read and get inspired by stories on the adoption of emerging technologies such as Digital Twins, Quantum Computing, Virtual Reality or Metaverse, among others, by European public organisations.
Best Cases Award winners
Read and get inspired by stories on the cases that were awarded the Best Cases Award during the past editions.
