This section presents testimonials to showcase challenges faced by European administrations, and the implementation of technological solutions to improve public services delivery or operations.
Latest Stories
Last update: 14/04/2025
Bologna’s Digital Twin: Enhancing Decisions and Citizen Engagement
LegalObservatoriesArtificial intelligence
Last update: 07/03/2025
Open-source AI for Bulgaria: INSAIT’s BgGPT can foster public and private sector innovation
ObservatoriesTools+5 topics
Last update: 07/03/2025
Breaking down barriers: Catalonia’s AI-powered legal texts summarisation tool
LegalObservatoriesArtificial intelligence
Last update: 07/03/2025
GENAI4LEX-B: AI-powered legislative support in the Italian Chamber of Deputies
LegalObservatoriesArtificial intelligence
Last update: 07/03/2025
A Day in Dublin: an AI-powered itinerary planner for personalised tourist experiences
ObservatoriesSmart cities+4 topics
Last update: 07/03/2025
Helsinki pilots responsible Generative AI: Exploring the introduction of AI-powered tools to enhance employee’s wellbeing and work
CollaborationObservatories+4 topics
Last update: 07/03/2025
Bringing Justice closer to citizens through digitalisation in Spain
ObservatoriesBlockchain
Last update: 07/03/2025
“EMi emprego intellixente”, AI at the service of public employment services in Galicia (Spain)
ObservatoriesArtificial intelligence
Last update: 07/03/2025
University of Lille, academic credentials and blockchain
ObservatoriesCulture and educationBlockchain
Last update: 07/03/2025
EOGuard, custody for earth observation data
ObservatoriesBlockchain
Last update: 07/03/2025
Reimagining Helsinki: Participatory urban planning with Generative AI
Smart citiesArtificial intelligence
Last update: 24/03/2025
Multilingual Services@EC: AI to support the European Commission’s multilingual services
Languages and translationArtificial intelligence
Last update: 20/08/2024
How the Norwegian Labour and Welfare Administration sped up employment services through a rule-based algorithm
Artificial intelligence
Last update: 20/08/2024
SoftCommute: How the Municipality of Differdange uses an innovative token-based rewards system to reduce mobility-related carbon footprint
eIdentity and eSignature
Last update: 20/08/2024
Viogen 5.0: discovering Spain’s risk assessment system of gender-based violence
Observatories
Last update: 07/03/2025
How the Italian Social Security and Welfare Administration (INPS) used artificial intelligence to streamline the sorting of certified emails (CEs)
ObservatoriesArtificial intelligence
Last update: 20/08/2024
Hungary plans to detect anomalies in e-government services with Artificial Intelligence
ObservatoriesArtificial intelligence
