The aim of CWA 14838-2:2003 is to provide guidelines on the elaboration of a business case for introducing an open smart card based e-ticketing scheme and procurement strategy. The key principle that is urged throughout is to evaluate the costs and the risks involved in system migration in order to arrive at a robust business case. Security is a key issue that must be considered at the earliest stage, so that suitable measures can be embedded in the system design. This part of the CWA aims to take the reader through the various stages of the business case analysis from the identification of business objectives and the development of a business strategy, through the development of a procurement strategy, guidelines on an operational framework that can achieve secure interoperability between schemes, the identification of appropriate types of fare products that can be generated within this framework and technical requirements, and finally a summary of security aspects.
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