The 3rd Peer Learning Workshop on the use and impact of AI in public services took place on the 24th June 2021 from 09:30 to 13:30 CEST with 80 participants of 20 Member States, experts from academia, research centres, non-governmental organisations and industry.

About

The "3rd Peer Learning Workshop on the use and impact of AI in public services" is a continuation of the Commission efforts to facilitate Member States peer-learning and information-gathering on guidelines, best practices and the analysis of the-use potential of AI-based systems and solutions.

Objectives

The main objectives of the workshop were:

• to present the preliminary results from the analysis of the National Strategies on AI in the Public Sector
• kicked-off the co-creation work on a collaborative effort to sketch the "Road to better use of AI by and for the Public Sector",
•  collect and publish AI cases in the Public Sector,
• and validate an impact assessment methodology.

Agenda

10:00 Intro: AI uptake and use for and by the Public Sector

10:25 Session 1 - “Share & Validate”: Use of AI by MSs for the Public Sector and exchange on preliminary results from the National Strategies

12:00 Session 2 - “Looking into the Future”: The challenges & opportunities ahead

12:45 Session 3 - “Collaborate”: AI Watch for the public sector, ongoing activities and the way forward.

13:10 Close: Conclusions and next steps

Sessions

Intro: AI uptake and use for and by the Public Sector

Chair: Gudrun Stock, Deputy Head of the eGovernment and Trust Unit, CNECT/H4 - European Commission

Kilian Gross, Head of Artificial Intelligence Policy Development and Coordination Unit, CNECT/A2 – European Commission

• Keynote: Adopt AI

Carlos Torrecilla Salinas, Head of the Digital Economy Unit, JRC/B6 – European Commission

• Framing the context AI uptake and use for and by the Public Sector

10:25 Session 1 - “Share & Validate”: Use of AI by MSs for the Public Sector and exchange on preliminary results from the National Strategies

Moderator: Dietmar Gattwinkel, Policy Officer - eGovernment and Trust Unit, CNECT/H4 - European Commission

Vincent Van Roy, Scientific Project Officer, Digital Economy Unit, JRC/B6 – European Commission

• AI National Strategies: preliminary results overview

Colin van Noordt, PhD Researcher at Tallinn University of Technology – AI Watch Expert

• Learning from the Member States representative: key issues, determining factors and lessons from strategies

Salvador Estevan, Head of Unit for Planning and Governance of Digital Administration, Spain

• AI in Spanish Public Administration

Antoni Rytel, Deputy Director of the GovTech Programme at the Chancellery of the Prime Minister and Ilona Anna Urbaniak, PhD, Head of Artificial Intelligence Department, National Research Institute (NASK), Poland

• How to empower digital services transformation with the use of AI: a case study of Poland

Christine Hafskjold, Senior ICT Policy Adviser, The Norwegian Ministry of Local Government and Modernisation, Norway

• The Norwegian AI strategy – what's next?

Discussion and validation by Member States of the preliminary Results from National Strategies

12:00 Session 2 - “Looking into the Future”: The challenges & opportunities ahead

Moderator: Marina Manzoni, Project Officer - Digital Economy Unit, JRC/B6 - European Commission

Paul Waller, Researcher & Independent Advisor – University of Bradford

• Brain teaser - Risks factors and mitigation measures for AI use in and by the Public Sector: criteria for the correct use and role of Algorithm in Public Sector

Angela Müller, Team Lead Policy & Advocacy – AlgorithmWatch

• Challenges in mitigation measures for AI use in and by the Public Sector

Open floor: Emerging challenges and opportunities for follow up at European level

12:45 Session 3 - “Collaborate”: AI Watch for the public sector, ongoing activities and the way forward.

Moderator: Francesco Pignatelli, Project Manager - Digital Economy Unit, JRC/B6 - European Commission

Marina Manzoni, Project Officer, Digital Economy Unit, JRC/B6 – European Commission

• Ongoing work towards the “Road to better use of AI by and for the Public Sector

Lorenzino Vaccari, Ph.D. External Consultant, Digital Economy Unit, JRC/B6 – European Commission

• Ongoing collection and publication of AI cases in the Public Sector

13:10 Close: Conclusions and next steps

Chair: Carlos Torrecilla Salinas, Head of the Digital Economy Unit, JRC/B6 - European Commission

MEP Maria Manuel Leitão Marques, Vice-Chair of the Committee on the Internal Market and Consumer Protection – European Parliament

• Contribution from the European Parliament on joining forces on AI for the Public Sector

Carlos Torrecilla Salinas

• AI Watch for the public sector: conclusions and announcements

Organisers

European Commission’s Joint Research Centre, Digital Economy Unit

EC-AI-WATCH@ec.europa.eu

More information

Download here the Workshop report

Lean more about Artificial Intelligence in the public sector