
VIDE
Vide, Your Virtual Desk, is a smart gateway system.
it allows the management of traditional and virtual counters of an institution.
Description
With * * vide * * citizens and professionals can book appointments
at the counters of an organisation and then use the video call with
the organisation’s operator. In the case of an appointment reserved for an appointment
virtual counter, the user receives the reminder with the link to which
present yourself on the day and time chosen to make the call with
the operator. All typical features can be used during the call
functionality of _conference_ systems, such as switching on and off
of microphone and camera, desktop sharing, file exchange, and
chat.
A backoffice dedicated to the body makes it possible to benefit from all of the
configuration functionalities of its counters, with descriptions, slots
timeframes, closures, etc. Once via the gateway operator
manages calls with users and closes them depending on the
necessity and rules defined by the body.
Features
- Virtual gateway
- Face-to-face/remote appointment bookings
- Appointment backoffice
- Video conference with file sharing and screen