The EC's ISA programme developed an Interoperability Maturity Model to provide public administrations insight into two key aspects of their interoperability performance: 1) The current interoperability maturity level of a Public Service; 2) Improvement priorities to reach the next level of interoperability maturity. The Interoperability Maturity Model measures how well a public administration interacts with external entities in order to organise the efficient provisioning of its public services to other public administrations, businesses and or citizens.

Reference Doc: Revised EIF