| Best Practice 32 - City of Madrid - Asistencia COVID19 |
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| Country: Spain |
| Policy domain: Health |
| Level of government: Local |
| Process owners: City of Madrid, Carto |
| Short description: AsistenciaCovid19 is a web and mobile application to help reduce the pressure on emergency systems and track the status of symptoms when people are taking care of themselves at home. The project is inspired by the use of technology in China and South Korea, where it has been one of the key success factors in managing the crisis, by tracking the symptoms of its citizens. The Spanish version relieves pressure on the already saturated emergency communication methods (telephone hotlines) by allowing citizens to self-evaluate COVID-19 symptoms and give clear recommendations for action. The application provides a method to understand the pandemic from a spatio-temporal perspective. Since there is a location element to the data being collected, the local authorities are also be able to visualise infections on an interactive map and perform geospatial analysis to determine high risk areas. |
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Recommendations: Digital Government Integration (6) |
| Link: https://www.coronamadrid.com/ |
Nature of documentation: Technical report