Information and communication technologies, or ICTs, play a key role in all our daily lives, in our work, education, public services and in our homes. More and more new and complex services can be accessed electronically through a range of devices. Yet access, service design, personal capacity, trust, skills, willingness and awareness can represent significant barriers to some of the very people able to benefit most from these services.

Original URL:
http://ec.europa.eu/information_society/events/ict_riga_2006/doc/declaration_riga.pdf

Language(s) available:
EN

Number of pages (Original version):
7

Nature of documentation: Policy/Strategy papers