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Portal support glossary

U

The User interface (UI) is the visual and interactive elements of the website through which users interact with the system.

The Union institutions, bodies, offices and agencies set up by, or on the basis of, the Treaty on European Union, the Treaty on the Functioning of the European Union or the Treaty establishing the European Atomic Energy Community.

A documented example of a real-world public sector digital solution collected by Public Sector Tech Watch, describing the problem addressed, the technology applied, the implementation context, and the measurable outcomes, to support evidence-based analysis and replication across EU administrations. 

A user is any person who visits the platform. A user can view and consult all publicly available content.

User experience (UX) is the overall experience that a user has when interacting with the Portal, often including factors such as usability, accessibility, and satisfaction.