Definition: Where possible, public administrations should seek to streamline and simplify their administrative processes by improving them or eliminating any that do not provide public value. Administrative simplification means, where possible, streamlining and simplifying administrative processes by improving them or eliminating anything that does not provide public value. Administrative simplification can help businesses and citizens to reduce the administrative burden of complying with EU legislation or national obligations.Digitisation of public services should take place in accordance with the following concepts:• digital-by-default, whenever appropriate, so that there is at least one digital channel available for accessing and using a given European public service;• digital-first which means that priority is given to using public services via digital channels while applying the multi-channel delivery concept and the no-wrong-door policy, i.e. physical and digital channels co-exist. Simplify processes and use digital channels whenever appropriate for thedelivery of European public services, to respond promptly and with highquality to users’ requests and reduce the administrative burden on publicadministrations, businesses and citizens.""
Source: Administrative Simplification Underlying Principle (10) of the European Interoperability Framework (EIF)
Source reference: https://joinup.ec.europa.eu/collection/nifo-national-interoperability-framework-observatory/glossary/term/administrative-simplification
Last modification: 2024-01-17
Identifier: http://data.europa.eu/2sa/elap/administrative-simplification
LOST view: TVA-Functional Architecture Principles
EIRA concept: eira:ArchitectureBuildingBlock
ABB name: elap:administrative-simplification
Title: Administrative Simplification
EIF Layer: N/A
ABB Specialised: eira:EuropeanLibraryofArchitecturePrinciplesPrinciple
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dct:type | elap:IntegratedHorizontalUserExperiencePrinciple |
dct:title | Integrated Horizontal User Experience |
eira:PURI | http://data.europa.eu/2sa/elap/integrated-horizontal-user-experience |
dct:modified | 2024-01-17 |
eira:definitionSource | eID Building Block of DIGITAL Europe |
eira:definitionSourceReference | https://ec.europa.eu/cefdigital/wiki/display/CEFDIGITAL/2019/07/02/Improving+the+user+experience+of+cross-border+eID |
eira:eifLayer | N/A |
eira:concept | eira:ArchitectureBuildingBlock |
skos:definition | Users have an integrated experience of digital public services Users should be optimally supported in their tasks. They should not be bothered by the fact that multiple organizations, processes or applications are needed to support these tasks. Users of digital public services experience one user interface which supports them in the execution of their tasks, and which feels like one application.Users are not confronted with duplicate steps or data entry in the execution of their tasks.Users need to only log in once to execute their tasks."" |
skos:broader | eira:EuropeanLibraryofArchitecturePrinciplesPrinciple |